GMA-TECH UNIPESSOAL, LDA. (hereinafter referred to as “GMA-TECH”) operates on the basis of trust and transparency. This commitment extends to our daily relationship with clients, employees, and suppliers. The privacy and security of the data you entrust to us are a priority.
We are committed to collecting, storing, processing, transmitting, or deleting your personal data only transparently and only what is essential to provide you with the best services. We will inform you how we use your personal data and for what purposes, ensuring that we collect, share, and store your personal data in line with best practices in the field of information security and personal data protection.
When your personal data is collected, stored, processed, transmitted, or deleted by other entities, we require the same level of privacy and security.
We want you to feel confident that your personal data is safe with us, as we are always committed to protecting your privacy, and we take our responsibilities regarding the protection of your personal data very seriously and diligently.
The use and protection of Customer personal data under GMA-TECH’s responsibility comply with Regulation (EU) 2016/679.
Whenever you have any questions about how we use your personal data, we are available to help via email at dionisiojose@gma-tech.pt.
1. Who is responsible for processing my personal data?
The controller of personal data is GMA-TECH UNIPESSOAL, LDA., headquartered at Rua do Centro Social, Nº 38, Carriço, 3105-057, Pombal.
2. What personal data can GMA-TECH collect?
In this Privacy Policy, the term “Personal Data” means the set of information that relates to you and allows us to identify you, directly or indirectly. Your personal data may include, for example, your name, your tax identification number, your contact details (physical or electronic), your transactions, and your interactions with us.
3. How and why does GMA-TECH use my personal data?
We use your personal data for the following purposes:
i. Contact form – to provide you with support services;
4. How long does GMA-TECH keep my personal data?
Your personal data will be kept for as long as you are an active client.
We retain your personal data only for the period necessary to fulfill the purposes in point 3 and to comply with the law.
Once the maximum retention period has been reached, your personal data will be anonymized or securely destroyed/deleted.
When the maximum retention period defined above is nearing its end, we will send you a notification with the option to request that we retain your personal data for an additional period, thus preventing its deletion.
If you make such a request, a new retention period will apply, with a duration corresponding to the predefined period for the relevant processing purposes.
5. With whom can GMA-TECH share my personal data?
GMA-TECH may disclose your personal data to third-party service providers of GMA-TECH, namely companies involved in purchasing and collections management, transport, storage, marketing, website hosting, and banking institutions.
GMA-TECH engages reputable service providers, who may process Clients’ data exclusively for the purposes established by GMA-TECH, in compliance with legal standards on personal data protection, information security, and other applicable regulations. These companies are provided only with the personal data necessary to deliver the respective service.
When required by law, we may have to disclose your personal data to authorities or third parties; in such cases, our control over how your personal data is protected is limited.
6. Does GMA-TECH transfer my personal data outside the European Union?
GMA-TECH may transfer your personal data to countries outside the European Union when it is in the data subject’s legitimate interest, while maintaining the same level of protection for that data.
7. How does GMA-TECH protect my personal data?
We have a range of information security measures, aligned with national and international best practices, to protect your personal data, including technological controls and administrative, technical, and physical measures and procedures that ensure the protection of your personal data, preventing misuse, unauthorized access and disclosure, loss, improper or inadvertent alteration, or unauthorized destruction. In terms of information security, we uphold the same commitment to continuous improvement that guides our daily operations.
Among others, we highlight the following measures:
i. Restricted access to your personal data only to those who need it for the purposes outlined above;
iv. Implementation of mechanisms that ensure the integrity and quality of your personal data;
v. Continuous monitoring of information systems to prevent, detect, and block the misuse of your personal data;
vi. Redundancy of equipment for storage, processing, and communication of personal data to avoid loss of availability.
When required by law, we may have to disclose your personal data to authorities or third parties; in such cases, our control over how your personal data is protected is limited.
8. Why do we use cookies and how do we ensure your privacy?
Cookies are small text files sent to your computer or mobile device when you visit websites. Cookies help improve our users’ browsing performance and experience by allowing information to be stored and retrieved about their browsing habits in order to tailor navigation to their preferences.
The cookies collected by GMA-TECH do not allow the user to be identified; they store only generic information, namely the form and/or location of access and how the Websites are used. Cookies retain only information related to your preferences as a user.
These are the types of cookies we use on www.gma-tech.pt:
i. Session cookies: temporary cookies that remain in the browser’s cookie file until the webpage is left, so no record remains on the user’s hard drive. The information collected by these cookies is used to analyze site traffic patterns. Session cookies help improve both the content and the usability of the site.
ii. Analytics cookies: These, whether processed by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of how users use the service offered. We examine your browsing on our site to improve the provision of products or services we make available to you.
iii. Advertising cookies: These, whether processed by us or by third parties, allow us to manage more effectively the offering of advertising spaces on the site, enabling us to analyze your browsing habits and display advertising related to your browsing profile.
If you prefer not to allow cookies, you can disable them in your internet browser; however, please note that this may prevent some webpages from displaying correctly.
All browsers allow the user to accept, refuse, or delete cookies by selecting the browser’s advanced settings. Cookie settings can be configured in the “options” or “preferences” menu. Please note, however, that disabling cookies may prevent some web services from functioning properly and may partially or fully affect your browsing on the site.
9. How can I exercise my Personal Data Protection Rights?
In certain circumstances, you have the right to access or to request from us:
i. Additional information about how we use your personal data;
ii. Your personal data;
iii. That we transmit the personal data you provided to another entity;
iv. The update of your personal data;
v. The deletion of your personal data;
vi. Not to be subject to automated and individual decisions;
vii. To object to the processing of your personal data;
viii. The restriction of how we use your personal data while we correct it or clarify any doubts about its content or about how we use it;
ix. The provision of a channel through which you can contest decisions based on your personal data.
You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data.
The exercise of these rights is excepted when your personal data is used to safeguard the public interest, namely in cases of crime detection and prevention.
To exercise your personal data protection rights, or whenever you have any questions about how we use your personal data, contact us at dionisiojose@gma-tech.pt or through the Contact Form available on the website.
If you are dissatisfied with how we use your personal data or with our response to your request to exercise your rights, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) – Address: Rua de São Bento, 148 – 3º, 1200-821 Lisbon – Telephone: +351213928400 – Fax: +351213976832 – Email: geral@cnpd.pt.